Help Center

Welcome to the official Help Center of PositiveSingles App. We are committed to providing a private, safe, and judgment-free experience. Here you can find clear guidance on account management, privacy controls, messaging, verification, and platform features.

Browse by Category

Account & Profile

Login issues, profile updates, username settings, account deletion, and privacy controls.

Refund Policy

Refund and billing policy including subscription management, cancellation, and consumer protection rights.

Membership & Billing

Subscription plans, billing, payment methods, auto-renewal, and cancellation.

Messaging & Connections

Private messages, chat controls, interaction settings, and communication features.

Photos & Verification

Photo uploads, private albums, identity verification, and visibility settings.

Search & Discover

Matching tools, filters, discovery settings, and connection preferences.

Safety & Privacy

Reporting tools, blocking features, scam prevention, and account security.

Community Guidelines

Community standards, respectful communication, and platform behavior rules.

Advanced Features

Additional settings, performance options, and advanced account controls.

Need Additional Help?

If you cannot find the answer you are looking for, our support team is here to help.

Contact Support: support@positivesingles.app

PositiveSingles App is built around privacy, trust, and respect. Your safety and experience remain our highest priority.