1. Reporting & Blocking

Report a Member

If you encounter behavior that makes you uncomfortable, you can report it anytime:

• From a profile: open the profile → tap the “…” menu → select Report
• From a conversation: open chat → tap the “…” menu → select Report

Reports are reviewed to help maintain a respectful and safe community environment.

Block or Hide a Member

You can block or hide a member to prevent further contact:

• Stop receiving messages or connection requests
• Hide profiles from each other in search
• Control your interaction experience at any time

Manage Hidden Users

You can review or manage hidden members in your settings under privacy controls.

2. Scam & Fraud Protection

Staying Safe Online

• Never share passwords or sensitive account details
• Be cautious of suspicious messages or external links
• Only interact within the platform for your safety

PositiveSingles App will never ask for your password via email or message.

Report Suspicious Activity

• Go to the user profile or chat
• Select the “…” menu
• Choose Report

3. Account Security

We Protect Your Data

• We use security measures to protect your personal information
• Your data is not sold to third parties
• Access is restricted and monitored for safety purposes

Best Practices

• Use a strong and unique password
• Log out on shared or public devices
• Keep your account information up to date

4. Identity Verification

What is Verification?

Verification helps build trust within the community by confirming that members are real people.

• Upload a short selfie video
• Confirm identity authenticity
• Improve profile trust and visibility

Verified content is handled with strict privacy protection and is never publicly shared.

5. Safety Guidelines

• Do not share financial or sensitive personal information
• Take your time before building trust with new connections
• Meet in public places if you choose to meet offline
• Report anything that feels unsafe or inappropriate